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We`re looking for an experienced Veterinary Assistant in St. John’s, NL

If you take initiative, hold your own on a busy floor, and want a real stake in the hospital you work in, this could be your next step.

This Is Not an Entry-Level Role

We are hiring an experienced Veterinary Assistant who wants to practice at the top of their ability in a fast-paced urgent care environment.

At Galaxy Vets, there is no such thing as “just a VA.” You are a high-impact medical contributor and a business owner through our Employee Ownership model.

If you’re looking to clock in and clock out, this isn’t your place. If you want to grow, contribute ideas, and help build something meaningful — keep reading.

What Makes This Role Different

Each shift, you are 1 of 2 support staff working directly alongside the DVM

You:

  • Stay one step ahead and one step behind your medical peers
  • Support urgent patient care; assist in procedures and basic animal handling/care
  • Deliver exceptional client communication
  • Take ownership of hospital flow and efficiency

You will be supported to reach the highest potential within your role and beyond; we are building a team of high performers proud of their accomplishments

What We’re Looking For

  • Minimum 1 year veterinary assistant experience (required)
  • Confident animal handling in a fast-paced setting
  • Strong communication and critical thinking skills
  • Someone who takes initiative instead of waiting to be told what to do
  • A person who wants to help build a sustainable, community-focused veterinary business
  • Evening/weekend/holiday availability required (we believe in fair rotation)
  • Ability to lift 50 lbs and work in a clinical environment, including bending, standing, stooping, kneeling, moving from room to room, and sitting; may be required to walk or stand for extended periods of time

Our Core Values (And Yes, We Mean Them)

🧠 Owner’s Mindset
We act like this is our business. Because it is.

🌎 Sees the Big Picture
We are part of a larger network, not just one clinic.

🌱 Always Evolving
We always look for growth opportunities, both personally and professionally

🧭 Lead with Integrity
Holding ourselves and each other accountable to do the right thing even when nobody’s watching

😄 Sense of Humor
We support each other, celebrate wins, and keep perspective when things get busy

Compensation & Perks

$20–$24/hrBased on experience and involvement with the bigger picture.
BenefitWhat You Get
🏖️ Paid Time OffCompetitive PTO to give you meaningful time away from work.
🏥 Health BenefitsHealth, dental, vision, & life insurance.

If you want to be part of a team that values ownership, growth, and impact, we would love to meet you.

Essential Job Functions

The following are the essential duties and responsibilities required for this position. The candidate must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

The following are the essential duties and responsibilities required for this position. The candidate must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

🐾 Patient Care & Medical Support

  • Assist doctors and veterinary technicians with appointments and prepare patients for surgery and minor procedures.
  • Collect and prepare laboratory samples such as fecal, urine, and ear cytology samples.
  • Provide assistance during radiology procedures.
  • Restrain animals in a safe, efficient, and compassionate manner during examinations, treatments, and procedures.
  • Obtain patient weights.
  • Document changes in a patient’s condition and vital signs appropriately in the medical record and notify the veterinarian or veterinary technician of any unusual medical or behavioral concerns.
  • Feed, exercise, groom, or bathe animals as prescribed by the attending veterinarian or requested by the client.
  • Assist with patient transport throughout the hospital and ensure patients are housed safely and comfortably.

💬 Client Service & Communication

  • Check patients and clients in and out of the hospital, ensuring accurate patient and client information is collected and documented.
  • Process client payments accurately and provide receipts and other documentation as required.
  • Assist with scheduling appointments and responding to general client inquiries as needed.
  • Communicate effectively with all members of the medical and client service teams to support efficient patient care and hospital workflow.
  • Communicate with clients in a compassionate and professional manner in accordance with hospital policies, including providing updates on their pet when directed by the medical team and assisting with general questions.
  • Release patients back into the client’s care as directed, ensuring discharge instructions and belongings are provided and that patients are clean and appropriately groomed prior to release.

🧼 Hospital Care, Cleaning & Equipment

  • Maintain the cleanliness and organization of the hospital, including kennels and runs, treatment areas, exam rooms, reception areas, and the surgery suite.
  • Perform laundry duties throughout the shift, including washing, drying, folding, and restocking towels, blankets, surgical linens, and other hospital laundry.
  • Clean and disinfect kennels, cages, exam rooms, treatment areas, and other patient care areas according to hospital protocols.
  • Assist with the care, cleaning, and maintenance of medical equipment, including laboratory machines, surgical packs, anesthesia equipment, and other tools essential to daily operations.
  • Clean, wrap, sterilize, and properly store surgical instruments and packs as required.

📦 Supplies & Hospital Operations

  • Ensure supplies are adequately stocked and readily available in exam rooms, treatment areas, and other designated areas of the hospital.
  • Monitor inventory levels and notify the appropriate team member when supplies are running low.
  • Assist with opening and closing duties, including cleaning, stocking, laundry, and preparing the hospital for the next shift.
  • Perform other duties as assigned by veterinarians, veterinary technicians, receptionists, and hospital leadership to support the smooth and efficient daily operation of the hospital.
  • The list of responsibilities and functions above are representations of the tasks performed by this position. The omission of an essential task does not prevent management from assigning if such tasks are a logical assignment for this position.

Contact Us

Apply today and help us build something different in St. John’s