Frequently Asked Questions

No, walk-ins are welcome during our clinic hours, and you can also book an appointment online.

If your pet needs urgent care, you can come directly to the clinic or call us while you’re on your way.

If you’re unsure whether your pet needs to be seen, we also offer complimentary virtual assessments.

If your pet is suddenly sick, injured, in pain, or behaving unusually, it’s always better to ask.

Call us or bring your pet to the clinic, and our team will assess their condition and guide you on the next steps. Patients are triaged based on medical urgency, so pets with more critical conditions are seen first.

Yes, after your pet’s urgent care visit, we can send your primary veterinarian information about the diagnosis, treatment provided, test results, and any recommended follow-up care.

This helps maintain continuity of care while your regular veterinarian continues to manage your pet’s ongoing health needs.